FAQs


Payment

For your convenience, payment for items purchased on this website can be made with all major credit cards, via PayPal, or over the telephone. Your order will be processed and will be shipped once the verification of payment is received and confirmed.
Acceptable forms of payment are listed below:

  • Credit Cards (VISA, Master, AMEX, Discover)
  • PayPal
  • Certified Bank or Cashier’s Check
  • Wire Fund Transfer (required on all international purchases)

All merchandise remains the property of T1 Race Development until payment is fully accepted. In the event that a typographical error in price is made, your order will be held until you are contacted and an appropriate course of action is made. We will not be held responsible or be obligated to provide a product at a price which was quoted in error. All prices are shown in United States currency ($US dollars). Prices are subject to change without prior notice. You will be notified of any price change at the time of order. Prices do not include Shipping or Handling Charges, unless otherwise stated.


Shipping

Items will be shipped via United Parcel Service (UPS) unless prohibited by size or weight, in which case a motor freight carrier will be used. Expedited shipping may be available at additional cost upon request. Once your order is shipped, please allow 5-7 days for delivery unless expedited / guaranteed service was selected at the time of purchase. T1 Race Development is not responsible for any packages once in transit, so please carefully check all packages before accepting delivery. It is the customer’s responsibility to receive the package at the given address.

T1 Race Development properly checks items before shipment is released and delivers merchandise to UPS couriers secured, protected and in a safely packaged manor. If a package appears damaged when you receive it, indicate the condition of the package upon your receipt of goods from UPS along with your validation. If damage is discovered after opening the package, notify the UPS immediately. Claims for damage must be handled through the shipping courier, not with T1 Race Development.


Returns

T1 Race Development does not accept unauthorized returns. All returns require a Return Merchandise Authorization number from T1 Race Development. Please contact us at 214-607-9022 and ask to obtain a RMA. All returns must be shipped back in new condition and original packaging within 30 days of delivery and are subject to a 15% restocking fee. Returns will not be accepted for used or special order items, electrical devices or items which have been modified in any way – no exceptions will be made.


Backorders

T1 Race Development stocks most items in order to facilitate the quickest possible delivery to our customers. However, due to high demand and the ‘custom’ nature of certain parts, particular items may not be in stock. If a certain item is not in stock, it will be shipped at the earliest possible date. Prepayment in full is required for special order items. Special order items are non refundable.


Warranty

T1 Race Development has carefully chosen its product offerings, and all products are guaranteed to be first quality merchandise. Many products carry a manufacturer’s warranty. T1 Race Development will pass this warranty on to the original buyer. Parts purchased used or purchased through unauthorized distribution channels will no longer carry a warranty whatsoever. There is no warranty, expressed or implied, on any parts used for competition or track events. Additionally, there is no warranty on electrical parts. Buyer shall notify T1 Race Development immediately upon discovery of any product defect.

Defective items must be returned for replacement in accordance with our return policy and at buyer’s expense. We will replace all defective items that meet our return/replacement requirements, but will not accept any liability for loss or inconvenience caused by their use or failure. All warranties are voided if defect has been caused in whole or in part by improper installation, abuse or misuse. We reserve the right to withhold issuance of credit until returned defective part has been examined and tested.

Injector Dynamics Warranty:
The warranty period is 1 year from the date of purchase, and ONLY covers manufacturer defects. As with any aftermarket fuel injector, in order to have the expected longevity the customer must use the proper type of fuel and filtration in the fuel system. Failure to do so will decrease fuel flow, longevity, and reliability. Instances where the customer has failed to take the proper filtration measures or ignored warnings about fuel types will not be covered under warranty.


Product Use

The purchaser of any product releases the manufacturer of the part, T1 Race Development, and Injector Dynamics from all liabilities pertaining to the use of the part; buyer assumes all liability and risk associated with the use of all products. The purchaser recognizes that any alteration or modification to any motor vehicle may increase the risk of injury or accident and may render the vehicle illegal for use on public roads and highways.